Order a water truck in minutes, book an exhauster or tank cleaning, and follow every step, from the water point to your tank.
Order online any time, get a quote in minutes, or talk to us on WhatsApp. We confirm every order, and you can follow it in your account until it's done.
Clean water delivered straight into your tank, up to the 4th floor, now or at a time you choose.
Septic tank and pit emptying with licensed exhauster trucks, disposed of responsibly.
Professional cleaning for ground and raised tanks, so the water you store stays fresh and safe.
You can follow each of these in your account as your order moves along.
Pick the service, your address and when you need it. The price shows straight away.
Our office confirms the order and a vetted driver accepts it.
The truck loads at a partner water point and heads to you.
Pay by M-Pesa, Airtel Money, bank transfer or cheque, or on account.
Two quick tools to plan your water and keep your tanks healthy.
An estimate only. Cooking, washing and gardening change it.
Sediment, algae and bacteria build up in stored water. Most tanks should be cleaned every six months.
Tell us what you need and we'll call you back with a price. To order and pay online, use your WaterPAP account.
Home, office, site: save them once and order in two taps.
Know when your truck is booked, on the way and delivered.
Your full history, what's paid and what's owing, in one place.
Book for later and we'll be there on the day you choose.
We bring the customers and the orders; you bring reliable trucks and crews. Join the transporters delivering for WaterPAP across Nairobi.
Orders for your trucks go straight to your drivers' phones. Less waiting, more trips.
See your earnings by day, week and month, and every payment we send you, in the partner portal.
The WaterPAP Driver app gives drivers each order, directions and one-tap status updates.
You'll need roadworthy, insured and licensed trucks, drivers with valid licences and certificates of good conduct, and a KRA PIN.
Most orders are on their way within a few hours, depending on your area and the time of day. You can also schedule a delivery for a set day and time.
The price depends on the truck size and your area. When you order online you see the price before you confirm; or request a quote and we'll call you.
Yes, up to the 4th floor. Tell us which floor the tank is on when you order. Tanks on the 2nd to 4th floor have an extra pumping charge per truck, on top of the truck price, shown before you confirm.
By M-Pesa, Airtel Money, bank transfer or cheque, or on account for approved business customers. Your account shows every delivery and what's paid.
Your WaterPAP account shows where your order is: booked, on the way or delivered.
Every six months is a good rule, or sooner if the water tastes, smells or looks different. Use the checker above to see when yours is due.
Owners of roadworthy water or exhauster trucks with licensed, vetted drivers, ready to serve customers in their area to WaterPAP's standards.
Orders for a truck ring on its driver's phone in the WaterPAP Driver app. The driver accepts it, then updates its status at each step.
WaterPAP pays your delivered trucks directly. You see each payment and the trucks it covers in the partner portal, and confirm it when it reaches you.
For each driver: national ID, driving licence and certificate of good conduct. For each driver assistant: national ID and certificate of good conduct. You upload them in the partner portal.
Order in a minute, or ask us anything on WhatsApp.
